Privacy Policy

At *House of Neelam*, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make purchases. By using our site, you agree to the terms outlined below.

1. Information We Collect
We may collect the following types of information:

• Personal Information:* Name, email address, phone number, shipping and billing addresses, and payment details when you place an order or create an account.
• Non-Personal Information:* Browser type, IP address, device information, and browsing activity, collected through cookies and similar technologies.

2. How We Use Your Information
We use your information to:

• Process and fulfill your orders.
• Provide customer support and address queries or concerns.
• Send updates about your orders, promotional offers, and new products (with your consent).
• Improve our website and personalize your shopping experience.
•  Prevent fraudulent activities and ensure website security.

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party logistics, payment processors, and marketing partners to facilitate services on our behalf.
• Legal Authorities: If required by law or to protect the rights, property, or safety of House of Neelam, its customers, or others.

4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Recognize you when you return to our site.
• Save your preferences and shopping cart items.
• Analyze website traffic and user behavior.

You can manage or disable cookies through your browser settings, but doing so may affect your user experience.

5. Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. This includes:

• Secure payment gateways for transactions.
• Encryption of sensitive data.
• Regular monitoring of our systems for vulnerabilities.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

7. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will delete it promptly.

8. Your Rights
You have the right to:

•  Access, update, or delete your personal information.
• Opt-out of receiving promotional communications by clicking the “unsubscribe” link in emails or contacting us directly.
• Request details of the data we hold about you.

To exercise these rights, contact us at *+9188210-92929*.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of the website constitutes acceptance of the revised policy.

10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please reach out to us at:
Email: houseofneelam@gmail.com
Phone: +9188210-92929